Terms of Service

Last updated: September 9, 2026

1. Acceptance of Terms

By using the Forklar Meg app ("Service") you accept these terms of service. If you do not accept the terms, do not use the Service.

2. What the Service Does – and Does Not Do

Forklar Meg uses artificial intelligence to read a document you upload and explain, in plain language, what it says. This is a precise definition of what you can expect, and it defines what the Service is:

The Service does:

• Explain what the document you uploaded actually says, with references to the rules the explanation builds on
• Point out clauses and figures that stand out compared with Norwegian legislation
• Show which independent bodies exist, and produce letter drafts you edit and send yourself
• Explains what the law says about a situation you describe, with a link to the provision on Lovdata – without assessing your case

The Service does not:

• Assess your case, decide who is right, or predict an outcome
• Cover every situation that may arise from the document. We explain what it says – not everything that could happen because of it
• Take responsibility for the content of the document itself. If an agreement is unfavourable to you, that is the agreement, not our analysis
• Replace a lawyer, public guidance, or a qualified interpreter

What we are responsible for is that what we state is correct: that figures, deadlines and legal references we present are actually found in your document or in the sources we cite.

3. What the Service Is Not

ForklarMeg is a tool for understanding text – not a replacement for professional advice. The Service does not assess your situation. An assessment of your specific case is something only a qualified professional (lawyer, accountant, doctor) can give.

4. User Responsibilities

As a user of the Service you are responsible for:

• Only send documents, text, images and audio you have the right to share for the processing you request, including when they concern other people. Health information must not be sent for analysis.
• Not uploading illegal, offensive or harmful content
• Verifying information from the Service with qualified sources
• Keeping your login credentials confidential
• Not misusing the Service or attempting to bypass security measures
• That audio recordings and photos you log yourself are lawfully obtained and lawfully shared: covert recording of conversations between others is a criminal offence (Norwegian Penal Code section 205), photos of people can generally not be shown publicly without consent (Copyright Act section 104), and sharing degrading or clearly private recordings can be a criminal offence even towards a single recipient (Penal Code section 267 a)

5. Intellectual Property Rights

All intellectual property rights to the Service, including software, design and content, belong to ForklarMeg or our licensors.

You keep your rights to the documents, text, images and audio you provide. You only permit us to process the content, using the providers in our Privacy Policy, to the extent necessary for the feature you choose and lawful operation. This does not give us a general right to publish your content or use it in advertising. This permission does not replace the requirements for lawful processing of personal data. Report misuse or rights violations to support@forklaraimeg.no.

6. When the AI Gets It Wrong

The Service uses AI models from OpenAI. AI can be wrong. Here is what that means in practice:

• An AI-generated explanation can be wrong even when it looks confident and detailed. A precisely worded answer is not the same as a correct one.
• Laws, rates and deadlines change. An analysis reflects the rules as they were when it was made.
• The app only knows what is written in the document you uploaded. It does not know when you received the letter, what was agreed verbally, or what else has happened in your case.
• Some calculations are performed in code. AI may also read or state amounts and dates, and can make mistakes. Check important amounts, deadlines and actions against the original document and the responsible organisation.
• Source references let you check the text. A link alone does not prove that a rule applies to your situation. Missing or incorrect references can be reported to support. This does not limit your rights if the service is defective.

This is stated here because it defines what you have grounds to expect from the Service. Forklar Meg delivers an AI-generated explanation with source references – not a guaranteed correct account of the legal position in your case.

7. Prices and Payment

The Service offers both free and paid features:

• Free: 1 free analysis to get started, and 5 questions per day in the Explainer
• Pro subscription: 199 NOK/month gives 50 analyses per month. 69 NOK/week gives 10 analyses per week. A subscription also gives 30 questions per day in the Explainer.

The subscription renews automatically for each period (month or week) until you cancel. The price is shown before purchase. Manage the subscription in the store where you bought it. Price increases are notified in advance under the store rules and applicable law. Some increases require your active approval; others may take effect after notice. You can cancel before the next renewal.

8. Right of Withdrawal

As a general rule, online purchases carry a 14-day right of withdrawal. Using one analysis does not by itself mean that this right has been lost. Legal exceptions require specific conditions that differ between digital content and services; for a paid service, full delivery is a separate condition. We do not reject withdrawal solely because you have used the app. For App Store purchases, you can request a refund from Apple. You can also contact support@forklaraimeg.no for help or to notify us of withdrawal. Your statutory rights apply regardless of the store’s refund procedure.

9. Termination

You can stop using the service at any time. To stop the next subscription renewal, cancel in the store where you purchased it: App Store on iPhone or Google Play on Android. The link is in Settings. Deleting the app or your account does not automatically cancel your subscription. You can also:

• Deleting the app from your device
• Requesting deletion of your account via Settings
• Contacting us at support@forklaraimeg.no

When you cancel normally, you keep access until the end of the period you paid for, unless the law or an agreed refund provides otherwise. Deleting your account ends access to that account and does not restore deleted data. Contact us if you need help with paid access.

10. Your Rights if Something Is Wrong

ForklarMeg is a digital service covered by the Norwegian Digital Content and Services Act (digitalytelsesloven). That law cannot be set aside to your disadvantage, and we do not attempt to do so.

• If the service has a defect, you may claim a remedy, a price reduction, or termination, and compensation for your loss under the Act.
• Complain to us first at support@forklaraimeg.no. If we disagree, you can bring the case to Forbrukertilsynet or Forbrukerklageutvalget.

What we do not promise: the app explains documents and shows sources, but it does not decide your case and cannot guarantee an outcome. You decide yourself what to do with the information. For legally significant decisions, a review by a lawyer or other qualified professional is what gives an assessment of your specific case – the Service does not provide that.

11. Changes to Terms

We may change these terms. For material changes you will be notified in the app at least 30 days before they take effect, and told what is changing. If you disagree, you may cancel before the change takes effect and keep access for the period you have paid for. Changes to the service itself follow the Norwegian Digital Content and Services Act chapter 9, which applies regardless of what is written here.

12. Governing Law and Disputes

These terms are governed by Norwegian law. If something is wrong, contact us first — most matters are resolved there. If that does not succeed, you may bring the case before the Norwegian Consumer Authority, the Consumer Disputes Commission or the courts. As a consumer you may sue where you live.

Mandatory consumer rights, including those under Norway’s Digital Content and Services Act and Right of Withdrawal Act, apply regardless of these terms. We do not require advance agreement to arbitration of future consumer disputes.

13. Contact

If you have questions about these terms, contact us at support@forklaraimeg.no. Company name, organisation number and address are shown at the bottom of the page.

By using Forklar Meg you accept these terms.